At Uncle Lim’s Kitchen, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website unclelimskitchen.uk, use our booking system, or interact with us in any way.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal data from you:

• Personal Identification Information: Name, email address, phone number, etc.

• Booking Information: Details provided when making a reservation (e.g., booking date, time, number of guests).

• Payment Information: Credit or debit card details, if applicable.

• Cookies: We use cookies to enhance user experience on our site. For more information, please see our Cookie Policy.

• Website Usage Information: Information about how you use our site, including your IP address, browser type, device information, and pages visited.

2. How We Use Your Data

We use your personal data for the following purposes:

• To process bookings and reservations made through our website.

• To communicate with you regarding your bookings, inquiries, or other services.

• To improve and personalise your experience on our website.

• To send you marketing materials, including newsletters and promotions, where you have given us permission to do so.

• To comply with legal obligations and resolve disputes.

3. How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal data. This includes encryption, access controls, and regular security audits.

However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

4. Sharing Your Data

We do not sell or rent your personal data to third parties. We may share your personal data with trusted third parties only in the following circumstances:

• Service Providers: We may share your data with service providers (such as booking platforms, payment processors) who help us operate our website and provide services to you.

• Legal Requirements: If required by law, we may disclose your data to authorities or as part of legal proceedings.

5. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete personal data.

• Deletion: You can request that we delete your personal data, subject to certain conditions.

• Objection: You can object to the processing of your personal data for certain purposes.

• Data Portability: You can request that we provide your personal data in a commonly used format so that you can transfer it to another service provider.

• Withdraw Consent: If we rely on your consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [Your Contact Email Address].

6. Cookies

We use cookies to enhance your experience on our website. For more information about how we use cookies, please refer to our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that data as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated version on our website and update the “Last Updated” date at the top of this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Uncle Lim’s Kitchen
47 S End, Croydon CR0 1BF, United Kingdom.
Email: info@unclelimskitchen.uk
Phone: +44 20 8681 1166